We offer unlimited remote assistance and on-site visits for all of our service plans. Whenever a teacher or staff member needs assistance, they submit a tech support ticket to initiate the consultation. Most tickets are answered within an hour with a resolution to the issue issued that day. If needed, we will request a remote session using Microsoft's built in Quick Assist feature. If the issue persists and we are unable to solve it remotely, we can have a tech support agent on site that day.

Your school’s technology, including computers, networking equipment, and other devices, won’t last forever. That’s why a proactive Technology Plan is essential for regular maintenance and timely replacement. We work with you to create a cost-effective strategy that protects your investment and extends the life of your equipment.

With years of experience developing Technology Plans specifically for schools, we understand what’s required. In some districts and states, these plans are even necessary for accreditation. An effective plan can save your school thousands in unexpected expenses and allow you to direct more funding toward educational priorities.

Summer is the ideal time to complete major IT projects with minimal disruption to students and staff. These projects often include network cabling, re-wiring, hardware installations, device wipes, and large-scale deployments and tasks not covered under our standard monthly service.

To ensure everything runs smoothly, summer projects are discussed and planned during the school year. Our summer schedule fills up fast, so please contact us early.

A 50% deposit is required to reserve your place on the schedule, with the remaining balance due at project start. Deposits are fully refundable if cancellation is made more than 30 days in advance. Cancellations within 30 days are non-refundable.