Over 10 years we help companies reach their financial and branding goals. Engitech is a values-driven technology agency dedicated.
411 University St, Seattle, USA
Our goal is to make sure you receive excellent service. Please take a moment to complete the survey below. This survey will help us understand where we are excelling and where we need to grow.
What was the day you opened your tech support ticket?
Looking at the day you submitted your ticket to when the first response was made, please let us know how long it took for one of our tech agents to reply to your ticket. Weekends should not be counted in your total.
Please rate the timeliness of the response to your ticket. 1 star is highly unsatisfied and 5 stars is highly satisfied.
For the next part of the survey, we are asking you to rate your tech support agent. We demand courteous, respectful, and insightful agents. If they are not demonstrating these values, we want to know.
Please rate your agent using the scale between 1 and 5 with 1 being Highly Unsatisfied and 5 being Highly Satisfied.
If you have any additional comments about our timeliness, agents, or another area, please let us know. We truly appreciate the feedback.
Thank you %NAME% for taking this survey. We value your input and suggestions. You can view it anytime from this link below:
We have also attached a copy of your submission.
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