Our goal is to make sure you receive excellent service. Please take a moment to complete the survey below. This survey will help us understand where we are excelling and where we need to grow.
What was the day you opened your tech support ticket?
Looking at the day you submitted your ticket to when the first response was made, please let us know how long it took for one of our tech agents to reply to your ticket. Weekends should not be counted in your total.
Please rate the timeliness of the response to your ticket. 1 star is highly unsatisfied and 5 stars is highly satisfied.
For the next part of the survey, we are asking you to rate your tech support agent. We demand courteous, respectful, and insightful agents. If they are not demonstrating these values, we want to know.
Please rate your agent using the scale between 1 and 5 with 1 being Highly Unsatisfied and 5 being Highly Satisfied.
If you have any additional comments about our timeliness, agents, or another area, please let us know. We truly appreciate the feedback.
Thank you %NAME% for taking this survey. We value your input and suggestions. You can view it anytime from this link below:
We have also attached a copy of your submission.
We faced problems while connecting to the server or receiving data from the server. Please wait for a few seconds and try again.
If the problem persists, then check your internet connectivity. If all other sites open fine, then please contact the administrator of this website with the following information.
HTTP Error: undefined
Some error has occured.